Course Details
Course Outline
5 days course
The methodology of Multi-Shift Operations and Recognising the Problems
- Measuring the work operation and self-assessment
- How to communicate efficiently?
- Consistency in approach
- Handing over of shift and change of shifts
- Recognising the world benchmark in multi-shift operations and trying to adapt
Efficient Handing Over and Shift Change and Continuity of Operations
- How to effectively communicate and manage all shifts?
- Communications with shift leader
- Teamwork and effective operation procedures
- Training on shift teams
Effective Shift Supervisors and 24 Hour Operations
- Understanding the role of the supervisor
- Training of the shift supervisor
- Concept of “Continuous Improvement”
- Concept of “Kaizen” and implementation TPS methodology and 5S methodology
- Understanding the methodology of “GEMBA” – a Japanese term meaning “the actual place”
Understanding the Advantages and Disadvantages of Multi-Shift Operations
- Effect of fatigue and injuries in multi-shift operations
- Scheduling of alternate shifts
- Analysing delegate shift schedules
- Understanding the body clock and circadian rhythms and its importance in shift management
Understanding and Dealing with the Issues of People in Multi-Shift Management
- How to deal with poor performance?
- Motivation and counselling
- Importance of discipline in shift operations
- Consistent approach
- How to manage and analyse performance and provide efficient reviews
- Case studies on Action plan and multi-shift operations in biggest companies
- Review of the course and “Question and Answer session”
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