Mastering Leadership and Supervisory Skills
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Course Details
- Introduction
- Objective
- Who should attend
Leadership in today’s dynamic business environment requires a blend of strategic vision, operational efficiency, and people management skills. Supervisors and managers play a critical role in driving team performance, managing daily operations, and fostering a productive work culture. To be successful, they must possess essential leadership competencies, including effective communication, decision-making, motivation, delegation, and change management.
This Essential Leadership Skills for Supervisors & Managers course is designed to equip frontline leaders with the practical tools and techniques needed to lead effectively. Participants will gain insights into leadership fundamentals, goal-setting strategies, time and project management skills, and ways to enhance team collaboration. The course also explores conflict resolution techniques, performance management, and methods for driving continuous improvement in organizations.
Through interactive discussions, real-world case studies, and hands-on exercises, participants will develop the confidence to make informed decisions, build strong team relationships, and adapt to changes in the workplace. Whether new to leadership or looking to refine existing skills, this course will provide the foundation for effective leadership and sustainable success in management roles.
Course Outline
Essential Skills for Frontline Leaders and Supervisors
- Defining and distinguishing between Leadership, Management, and Supervision
- Exploring the key roles and responsibilities of frontline leaders and supervisors and their impact on operational performance
- Understanding the leadership daily, weekly, and monthly cycles
- Listing key leadership skills essential for frontline leaders:
- Self-development
- Planning and goal-setting
- Problem-solving and decision-making
- Addressing common issues and challenges front-line leaders and supervisors face
- Self-assessment of leadership skills for self-improvement
Course Video