Course Details
Course Outline
5 days course
Introduction to the Organisational development
- What is OD and Where does it come from?
- What value does it add?
- What is its relationship with HR?
- What does it look like in practice?
- Demystifying the organisation and working with organisational models
- Looking at the organisation as a whole and ‘thinking in layers’
- The OD Mindset: thinking systemically
- Making sense of OD interventions
The Work of OD and its Concepts and Processes
- Intake process
- Transactional Analysis
- Organisation Diagnosis
- OD as a consultancy process
- Getting below the surface to what really matters
- OD interventions
Analytics
- Creating Data Collection Tools
- Preparing and Facilitating Feedback Sessions
- Conducting Interviews and Feedback
- Big Data
- Collecting and Analyzing Data
- Presenting Data and Observations
- Data collection plan
- Gaining Agreement and Buy-in
- Setting Priorities
Strategy
- Origins of strategy
- Strategic Planning
- SWOT analysis
- Vision statement
- Mission statement
- Strategic Goals
- OD strategy
- Competency Centricity
- Compensation Centricity
- Performance Centricity
- Identifying Action Plans
- Creating Project Plans
Change
- Designing OD Interventions
- Organizing Customer Needs
- What is change management?
- Implementing Change Management Process
- Internal Customer Satisfaction and Engagement
- Evaluating Results
- Sustaining Change
Maintenance
- Preparing the organization for Maintenance
- Creating a preventive system
- Spending versus end results ROI
- Auditing sustainability
- Proactivity and continuous development
- Dialogic versus Diagnostic
Choosing an Organisation Design Model and Approach
- Making the case for organisation design
- Relating structural choices to business strategy
- Surfacing the risks in the organisation design project
- Involving leaders and other stakeholders
- Measuring progress during and after the design work.
