To successfully compete in today's global business environment an organisation must constantly monitor, recognise and understand every aspect and every issue of its operations, its industry and the overall business environment.

Setting up a business intelligence within an organisation takes more than just installing the technology. A successful BI programme involves a set of interlaced business concepts and frameworks designed to improve the fact-based business decision-making process.

This course focuses on the business aspects of designing and implementing a BI programme rather than looking at BI from the information technology aspect.