Course Details
Course Outline
5 days course
Management and Leadership
- Quality Philosophies and Foundations
- The Quality Management System (QMS)
- ASQ Code of Ethics for Professional Conduct
- Leadership Principles and Techniques
- Facilitation Principles and Techniques
- Communication Skills
- Customer Relations
- Supplier Management
- Barriers to Quality Improvement
The Quality System
- Elements of a Quality System
- Documentation of the Quality System
- Quality Standards and Other Guidelines
- Quality Audits
- Cost of Quality (COQ)
- Quality Training
Product and Process Design
Classification of Quality Characteristics
Design Inputs and Review
Technical Drawings and Specifications
Design Verification
Reliability and Maintainability
Product and Process Control
- Tools
- Material Control
- Acceptance Sampling
- Measurement and Test
- Metrology
- Measurement System Analysis (MSA)
Continuous Improvement
- Quality Control Tools
- Quality Management and Planning Tools
- Continuous Improvement Techniques
- Corrective Action
- Preventive Action
Quantitative Methods and Tools
- Collecting and Summarizing Data
- Quantitative Concepts
- Probability Distributions
- Certified Quality Engineer Certification Preparation
- www.lpcentre.com
- Statistical Decision-Making
- Relationships Between Variables
- Statistical Process Control (SPC)
- Process and Performance Capability
- Design and Analysis of Experiments
Risk Management
- Risk Oversight
- Risk Assessment
- Risk Control
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