Course Details
Course Outline
5 days course
Background, history and benefits of ISO9001:2015
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Key terms and definitions:
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Key concepts 1: Risk-based thinking
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Key concepts 2: Process
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Key concepts 3: Process approach
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Key concepts 4: Plan-Do-Check Act (PDCA)
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Key concepts 5: Management principles
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Key concepts 6: High Level Structure
Context of the organization
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Leadership
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Planning
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Support
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Operation
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Performance evaluation
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Improvement
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Reflection and feedback
Implementing a QMS
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Overall project management process and the link to PDCA
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Understand the context of your organization
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Documented information requirements
Conduct a baseline gap analysis and task/Gantt chart
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The process approach
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Leadership
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Planning for the QMS including risks and opportunities
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Create your policy and objectives
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Support
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Operation
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Performance evaluation
- Monitoring, measurement, analysis and evaluation
- Internal audit, management review and improvement
- BSI Product (Technical) Manager interview
- Integration: High Level Structure (HLS)
