TQM is a completely structured, comprehensive, and organization-wide approach taken towards organisational structuring and management that continuously seeks to improve the quality rendered by the products, services belted out by the organization and the productivity of the resources handling the product. The aim is to continuously induce quality at each and every step of the organisational workflow in a bid to refine and fine-tune the processes and receive continuous feedback as per customers’ norms to refine still further.
Total Quality Management course is an intensive programme where delegates will be learning about Introduction to Total Quality Management, Approaches of TQM, Process & Implementation of TQM, Requirement of TQM, Principles of TQM, Quality Association with TQM, Cost of Quality and also about Concluding Remarks – A Case Study on TQM.
This training course will empower you with a complete and detailed understanding and knowledge of total quality management. Since total quality management is a known concept recognised and practised by all departments and organisations.
By the end of the Total Quality Management (TQM) Course you will learn:
The required skill, understanding and confidence to partake in and play a significant role in the implementation of a total quality management system in the organisation, in turn supporting career growth and progression
The necessary confidence and knowledge to train other professionals on total quality management
The ability and knowledge to contribute to organisational growth and development by delivering better quality, following the requirements of clients
The confidence, experience and understanding to check existing processes and procedures followed within the organisation for adherence to standards set and suggesting changes if required
The required skillset and capabilities to work with advanced tools and concepts to set up total quality management systems within the organisation
To describe the importance of quality models.
To identify various quality concepts.
To compare various TQM philosophies.
To apply TQM improvement tools to enhance customer satisfaction and improve processes within their organization.
To discuss widely-used improvement methodologies.
This Total Quality Management (TQM) Course is ideal for:
For those involved in TQM or those who want to learn more about the topic
Managers or directors who have the responsibility of implementing TQM in their Organisation