LIVE WEBINAR

THE IMPORTANCE OF INTERPERSONAL SKILLS AND COMMUNICATION IN THE MANAGEMENT OF CHANGE

A focused introduction to the core principles of effective interpersonal skills and communication for leaders and managers of change initiatives

December 1, 2026

Tuesday

10:00 AM – 11:30 AM

(Asia/Dubai)

Online

Live via Zoom

Certificate

of Attendance

Your Speaker

Natalie Warren-Green

Global transformation and change leader with 25+ years of international experience across organisation, people, process, technology, and sustainability-led change. Specialises in strategy, business development, digital transformation, ERP/SAP, UX, marketing, communications, and ESG/net-zero programmes, delivering customer-focused operating models across 50+ countries.

Founder and Director of Mirabilis Management Ltd, delivering global consultancy in change, digital transformation, and business development across sectors including government, education, finance, media, and infrastructure. Experienced in leading large-scale programmes for organisations such as Cambridge University Press, RELX, Fitch Learning, and Manchester Airports Group, using Agile, Waterfall, and Prosci methodologies to drive measurable impact.

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About This Webinar

Successful organisations rely on strong interpersonal relationships and effective communication to maintain collaboration, trust and productivity. This is especially true in times of change where people need to embrace new ideas, culture change, technologies, and adapt to new ways of working. When leaders and managers lack interpersonal and communication skills, misunderstandings, conflicts and delays in change arise, affecting timing, benefits realisation and organisational outcomes.

Throughout the journey of change, engagement and communication is critical to success, with research showing that 70% of change programmes fail to realise the benefits they set out to achieve as a result of people pushing back at having to adapt. In this webinar we’ll explore why communication styles, emotional intelligence, active listening, feedback, relationship building, teamwork, conflict resolution and negotiation are critical to delivering change, and help to improve the chance of successful change.

Join us to consider your current knowledge of and expertise in stakeholder engagement and interpersonal communication, and dive into how you can adapt your current communication skills to successfully lead people to adopt change.