Accounts Receivable - Planning, Organising and Achieving Best Practice Training

Course Info

Date: Jan-24-2023

Length: 1 Week

City: Madrid

Fees: 4,300

Type: In Classroom

Available Dates

  • June-20-2022

    Madrid

  • July-04-2022

    Madrid

  • Aug-15-2022

    Madrid

  • Sep-19-2022

    Madrid

  • Oct-03-2022

    Madrid

  • Oct-17-2022

    Madrid

  • Nov-14-2022

    Madrid

  • Nov-28-2022

    Madrid

  • Dec-12-2022

    Madrid

  • Dec-26-2022

    Madrid

  • Dec-27-2022

    Madrid

  • Jan-24-2023

    Madrid

  • Feb-28-2023

    Madrid

  • Mar-28-2023

    Madrid

  • Apr-25-2023

    Madrid

  • May-09-2023

    Madrid

Dates in Other Venues

  • May-23-2022

    Dubai

  • May-30-2022

    London

  • June-06-2022

    Istanbul

  • June-06-2022

    London

  • June-06-2022

    Dubai

  • June-06-2022

    Zurich

  • June-06-2022

    Bangkok

  • June-13-2022

    Kuala Lumpur

  • June-13-2022

    Paris

  • June-13-2022

    Barcelona

  • June-20-2022

    Amsterdam

  • June-27-2022

    London

  • June-27-2022

    Dubai

  • July-04-2022

    London

  • July-04-2022

    Dubai

  • July-11-2022

    Istanbul

  • July-11-2022

    Zurich

  • July-11-2022

    Amsterdam

  • July-18-2022

    Kuala Lumpur

  • July-25-2022

    Paris

  • July-25-2022

    London

  • July-25-2022

    Dubai

  • July-25-2022

    Bangkok

  • July-25-2022

    Barcelona

  • Aug-08-2022

    Istanbul

  • Aug-08-2022

    London

  • Aug-08-2022

    Dubai

  • Aug-15-2022

    Paris

  • Aug-15-2022

    Barcelona

  • Aug-22-2022

    Zurich

  • Aug-22-2022

    Bangkok

  • Aug-29-2022

    Kuala Lumpur

  • Aug-29-2022

    London

  • Aug-29-2022

    Dubai

  • Aug-29-2022

    Amsterdam

  • Sep-05-2022

    London

  • Sep-05-2022

    Dubai

  • Sep-12-2022

    Kuala Lumpur

  • Sep-12-2022

    Amsterdam

  • Sep-19-2022

    Istanbul

  • Sep-19-2022

    Paris

  • Sep-19-2022

    Barcelona

  • Sep-26-2022

    London

  • Sep-26-2022

    Dubai

  • Sep-26-2022

    Zurich

  • Sep-26-2022

    Bangkok

  • Oct-03-2022

    Kuala Lumpur

  • Oct-03-2022

    Istanbul

  • Oct-03-2022

    London

  • Oct-03-2022

    Dubai

  • Oct-03-2022

    Zurich

  • Oct-10-2022

    Paris

  • Oct-10-2022

    Amsterdam

  • Oct-10-2022

    Bangkok

  • Oct-10-2022

    Barcelona

  • Oct-17-2022

    Kuala Lumpur

  • Oct-17-2022

    Istanbul

  • Oct-17-2022

    Zurich

  • Oct-24-2022

    London

  • Oct-24-2022

    Amsterdam

  • Oct-24-2022

    Bangkok

  • Oct-31-2022

    Paris

  • Oct-31-2022

    Dubai

  • Oct-31-2022

    Barcelona

  • Nov-07-2022

    Paris

  • Nov-07-2022

    London

  • Nov-07-2022

    Dubai

  • Nov-07-2022

    Amsterdam

  • Nov-07-2022

    Bangkok

  • Nov-07-2022

    Barcelona

  • Nov-14-2022

    Kuala Lumpur

  • Nov-14-2022

    Istanbul

  • Nov-14-2022

    Zurich

  • Nov-21-2022

    Paris

  • Nov-21-2022

    Amsterdam

  • Nov-21-2022

    Bangkok

  • Nov-21-2022

    Barcelona

  • Nov-28-2022

    Kuala Lumpur

  • Nov-28-2022

    Istanbul

  • Nov-28-2022

    London

  • Nov-28-2022

    Dubai

  • Nov-28-2022

    Zurich

  • Dec-05-2022

    Kuala Lumpur

  • Dec-05-2022

    Istanbul

  • Dec-05-2022

    London

  • Dec-05-2022

    Dubai

  • Dec-05-2022

    Zurich

  • Dec-05-2022

    Amsterdam

  • Dec-05-2022

    Bangkok

  • Dec-12-2022

    Paris

  • Dec-12-2022

    Barcelona

  • Dec-19-2022

    Kuala Lumpur

  • Dec-20-2022

    Paris

  • Dec-20-2022

    Kuala Lumpur

  • Dec-20-2022

    Istanbul

  • Dec-20-2022

    Zurich

  • Dec-20-2022

    Amsterdam

  • Dec-20-2022

    Bangkok

  • Dec-20-2022

    Barcelona

  • Dec-26-2022

    Istanbul

  • Dec-26-2022

    Paris

  • Dec-26-2022

    London

  • Dec-26-2022

    Dubai

  • Dec-26-2022

    Zurich

  • Dec-26-2022

    Amsterdam

  • Dec-26-2022

    Bangkok

  • Dec-26-2022

    Barcelona

  • Dec-27-2022

    London

  • Dec-27-2022

    Dubai

  • Jan-03-2023

    Kuala Lumpur

  • Jan-03-2023

    London

  • Jan-03-2023

    Dubai

  • Jan-10-2023

    Istanbul

  • Jan-17-2023

    Paris

  • Jan-17-2023

    Dubai

  • Jan-17-2023

    Zurich

  • Jan-17-2023

    Amsterdam

  • Jan-17-2023

    Bangkok

  • Jan-17-2023

    Barcelona

  • Jan-24-2023

    London

  • Feb-07-2023

    Kuala Lumpur

  • Feb-07-2023

    London

  • Feb-07-2023

    Dubai

  • Feb-14-2023

    Istanbul

  • Feb-21-2023

    Paris

  • Feb-21-2023

    Zurich

  • Feb-21-2023

    Amsterdam

  • Feb-21-2023

    Bangkok

  • Feb-21-2023

    Barcelona

  • Feb-28-2023

    London

  • Feb-28-2023

    Dubai

  • Mar-07-2023

    Kuala Lumpur

  • Mar-07-2023

    London

  • Mar-07-2023

    Dubai

  • Mar-14-2023

    Istanbul

  • Mar-21-2023

    Paris

  • Mar-21-2023

    Zurich

  • Mar-21-2023

    Amsterdam

  • Mar-21-2023

    Bangkok

  • Mar-21-2023

    Barcelona

  • Mar-28-2023

    London

  • Mar-28-2023

    Dubai

  • Apr-04-2023

    Kuala Lumpur

  • Apr-04-2023

    London

  • Apr-04-2023

    Dubai

  • Apr-11-2023

    Istanbul

  • Apr-18-2023

    Paris

  • Apr-18-2023

    Zurich

  • Apr-18-2023

    Bangkok

  • Apr-18-2023

    Amsterdam

  • Apr-18-2023

    Barcelona

  • Apr-25-2023

    London

  • Apr-25-2023

    Dubai

  • May-02-2023

    Kuala Lumpur

  • May-02-2023

    Paris

  • May-02-2023

    Dubai

  • May-02-2023

    Amsterdam

  • May-02-2023

    Barcelona

  • May-09-2023

    London

  • May-09-2023

    Bangkok

Course Details

Course Outline

5 days course

 

An introduction to Accounts Receivable

 

  • Working Capital and Cash Management.
    • Managing working capital.
  • Cash management and the bank facility (line of credit).
  • Understanding “the cost of credit”.
    • Why credit management is important to the survival of businesses.
    • The ‘order to cash’ process.
    • Understanding “risk” in “credit”.
  • Accounts Receivable and effective customer service.
    • Identifying under-performing areas to increase customer satisfaction.

 

Customers and Trading terms

 

  • Terms of trading.
  • Customer credit evaluation.
  • Tools and techniques of financial analysis: ratios; trends; common size analysis.
  • The best performance measure – cash or profit?
  • Financial distress and the Altman’s Z score-type analyses.
  • Trend analysis.
  • Common size (or horizontal) trend analysis of financial statements.
  • Vertical trend analysis of financial statements.
  • Segmental analysis of financial statements.
  • Value added analysis of financial statement.

 

Developing effective strategies to maximise Cash Collection

 

  • Identifying effective “pre-delinquency” collection campaigns.
  • Defining “post-delinquency” activities.
  • Customer sensitive collection strategies.
  • Collection techniques and letter cycles.
  • Appropriate internal and external escalation steps.
  • Using work flow management to maximize collector performance.

 

Practical Collection tools and techniques

 

  • Eliminating barriers to payment.
  • Good practice in billing management.
  • Managing customer queries.
  • Recognizing excuses and delaying tactics.
  • Providing solutions to non-payment.
  • Litigation and recoveries.
  • Telephone Collection Techniques.
  • Negotiation skills for successful collections.
  • Communicating and listening skills.
  • Building relationships with customers.

 

Managing the Receivables Ledger

 

  • Developing effective internal relationships to maximize performance.
  • Setting targets and tracking performance.
  • Managing information that dazzles.
  • Defining meaningful KPI’s.
  • Latest Developments in Accounts Receivable.

Course Video