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The chief operating officer (COO) is a senior executive tasked with overseeing the day-to-day administrative and operational functions of a business. The COO typically reports directly to the chief executive officer (CEO) and is considered to be second in the chain of command.
Most often, the COO’s role is to lead the group’s operation and logistics activities in order to transform the business into a cost-effective financial institution.
This Chief Operating Officer (COO) Programme explores the key skills, tools, and approaches needed to become a high-performing COO.
