Strategic Operations Management
Course Info
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Course Details
Introduction
Objective
Who should attend
Course Location
Operations Management is an integral process within an organisation that is concerned with the management of all operations related to the production, designing, monitoring, controlling and improvement of goods and services. On the other hand, strategic operations management relates to targeted management of all operations such that it enhances the quality of products and services. Operations Management is a vital part of any organisation, whether manufacturing goods or services in the private, public or voluntary sectors.
Strategic Operations Management course explores the primary functions and objectives of operations management, along with the contribution operations management personnel make to wider business performance.
By attending this course, you will explore the key issues such as supply chain management, process management, quality management, risk management, inventory management and procurement.
Course Outline
Process Design
- What is process design?
- Objectives of process design
- The effect of volume and variety on process design
- Designing processes in detail
Layout and Flow
- The influence of layout on performance
- Basic layout types used in operations
- The effect of the appearance of an operation on its performance
- The design of each basic layout type in detail
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