Operations Excellence and Quality within Facilities Management Training Course

Welcome to the "Facilities Management Excellence" training course! Facilities management is a field characterized by a particularly strong adoption of operational excellence, offering countless opportunities to optimize organizational operations and secure consistently superior results. When operational excellence is applied correctly, an organization gains a complete, birds-eye overview of the entire system—a capability of paramount importance in complex facilities environments.

This comprehensive 10-day training programme is meticulously designed to provide delegates with an in-depth understanding of the critical elements required for successful Facilities Management (FM). Starting from the foundational need to ensure that the FM strategy aligns seamlessly with overall organizational goals, the curriculum covers defining and managing diverse FM portfolios and asset types, culminating in rigorous quality and legal compliance to support overall corporate governance.

Throughout the course, participants will master the key pillars of delivering Facilities Management Excellence, from developing and executing robust FM strategies to the effective management of main contractors and subcontractors. Attendees will also explore crucial operational procedures, including snagging control and retention processes, alongside the vital human element of facilities management required to lead, motivate, and maintain a highly productive FM team.