Healthcare Supervisor Advanced Training
Course Info
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Course Details
Introduction
Objective
Who should attend
A health supervisor is essentially responsible for the administrative and executive tasks within a care facility or of a services provider. Health supervisors direct and coordinate the activities of other staff member and also manage financial and physical resources. This may include scheduling and allocating supplies, as well as overseeing new treatment protocols to create greater efficiency.
Healthcare and Clinical Supervision training course introduces you to the skills and tools you need to approach your supervisory responsibilities with more confidence.
You’ll find out how to compose constructive feedback and communicate it to staff effectively. You’ll learn how to apply key strategies to your own practice,
Course Outline
An Evolving Role in a Changing Environment
- Situation: Reinventing the Healthcare Organization.
- The (Whirl) Winds of Change.
- A Whole New Environment.
- Organizational Priority Number One: The Bottom Line.
- Then Came Reengineering.
- Can We “Reinvent” The Hospital?
- The Managed Care “Solution”.
- The Balanced Budget.
- Healthcare Paradigms and Their Effects.
- Marketing Health Care.
- The Evolving Role of the Healthcare Manager.
- Job Security in the New Environment.
- Exercise: Responding to External Pressure.
Healthcare: How is it Different from “Industry”?
- Situation: The Case of the Stubborn Employee, or, “It Isn’t in the Job Description”.
- Process Versus Environment.
- Identifying the Real Differences.
- Healthcare Settings.
- Implications for Management.
- Returning to “The Stubborn Employee”.
- A Word about Quality.
- External Pressure: An Area of Continuing Concern.
- Your Supervisory Approach.
- Exercise: Where Does Your Department Fit?
