Data Protection in Hospitality training course

Available Dates

Venue

Dec-30-2024

Kuala Lumpur
Dec-30-2024

Istanbul
Dec-30-2024

Paris
Dec-30-2024

Singapore
Jan-20-2025

London
Jan-20-2025

Dubai
Mar-03-2025

Kuala Lumpur
Mar-03-2025

Istanbul
Mar-03-2025

Paris
Mar-03-2025

Barcelona
Mar-03-2025

Amsterdam
Mar-03-2025

Singapore
Apr-14-2025

London
Apr-14-2025

Dubai
June-02-2025

Kuala Lumpur
June-02-2025

Barcelona
June-02-2025

Singapore
June-02-2025

Amsterdam
June-02-2025

Paris
June-02-2025

Istanbul
June-09-2025

London
June-09-2025

Dubai
July-21-2025

London
July-21-2025

Dubai
Sep-01-2025

Paris
Sep-01-2025

Amsterdam
Sep-01-2025

Barcelona
Sep-01-2025

Istanbul
Sep-01-2025

Kuala Lumpur
Sep-01-2025

Singapore
Sep-22-2025

London
Sep-22-2025

Dubai
Nov-17-2025

London
Nov-17-2025

Dubai
Dec-01-2025

Barcelona
Dec-01-2025

Singapore
Dec-01-2025

Istanbul
Dec-01-2025

Paris
Dec-01-2025

Kuala Lumpur
Dec-01-2025

Amsterdam

Course Details

The Data Protection in Hospitality course provides a comprehensive understanding of the crucial role data protection plays in the hospitality industry. As hotels and hospitality establishments handle vast amounts of sensitive guest information, it is essential to safeguard this data against breaches and misuse. This course covers key topics such as data protection regulations, risk management, encryption techniques, and the development of incident response plans. Participants will learn how to build effective data protection policies, handle sensitive information responsibly, and stay compliant with industry standards.

Throughout the course, attendees will explore both the technical and regulatory aspects of data protection, focusing on best practices and real-world applications. By the end of the course, participants will be equipped with the knowledge and tools to manage data securely, ensuring guest privacy and trust while minimizing risks associated with cyber attacks.

Upon completing this course, participants will be able to:

Recognize the importance of data protection and effectively safeguard guest information.
Understand core data protection principles and implement appropriate strategies.
Explain key data protection regulations and frameworks relevant to the hospitality industry.
Develop, implement, and maintain comprehensive data protection policies.
Identify, assess, and manage potential risks and threats to data security.
Create and execute a robust incident response plan for handling data breaches.
Utilize a range of data protection technologies, including encryption, authentication, and anonymization, to enhance security measures.

This course is designed for hospitality professionals responsible for managing guest data and ensuring compliance with data protection standards. It is ideal for:

General Managers
Account Managers
Sales Executives
Room Division Managers
Hotel digital Managers
Revenue Executives and Managers
Front Desk/Office Managers
Night Auditors
Sales and Marketing Managers
Hospitality Directors

Course Outline

5 days course

Day 1

Day 2

Day 3

Day 4

Day 5

Introduction to Data Protection

Definition of data protection
Identifying the significance of safeguarding guest information
Discovering types of guest data and reasons behind selecting them
Discussing the feelings and reactions of guests regarding data sharing
Understanding the position of hotel and hospitality establishments in cyber attacks
Principles of data protection

Data Protection Regulations and Frameworks

Understanding major data protection regulations
Discussing compliance requirements for hospitality businesses
Exploring data protection standards and frameworks
Techniques for developing data protection policies
Case Study: Implementation of data protection policies
Activity: Drafting data protection policy

Managing Data Protection Risks

Discussing the significance of assessing and managing data protection risks
Common data protection risks
Techniques for data protection risk identification and assessment
Criteria for classifying data and handling sensitive data
Exploring the process of data breach management
Steps for developing incident response plans
Activity: Develop incident response based on a given scenario

Data Protection Technologies

Overview of technologies used for data protection
Exploring encryption methods used for data security
Techniques for controlling user access
Applications of authentication in data protection
Methods for masking and anonymizing data
Discussing ways to minimize collected data
Identify the role of emerging technologies in data protection
Group Discussion: The applications of emerging technologies in data protection

Data Protection Best Practices

Techniques for building robust IT infrastructure
Identifying the significance of regular software and system updates
Strategies for securing data storage
Exploring various secure payment systems
The importance of employment training on data protection policies
Group Discussion: Limitation of data protection strategies and suggestions
Course Evaluation and feedback

Data Protection in Hospitality

Course Info

Course Details

Course Outline

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