Digital Transformation in Banking and Finance Industry
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Course Details
- Introduction
- Objective
- Who should attend
- Course Location
It is crucial for global and local businesses to learn how to leverage new opportunities and join the digital movement in order to remain competitive.
In order to stand out from the competition, digital transformation professionals face questions including how to predict ever-changing customers’ expectation and technology advancement; cater appropriate digital products for different customer segments’ demands; deliver services for the unbanked segments; offer differentiated value-added services for customers beyond prices; improving customers’ adoption of digitalized distribution networks; monitoring and assessing returns on digital investments through specific KPI measurement metrics.
This 10 Days course is designed for bank and finance executives who have the present and future responsibility for implementing digital changes in an era when transformation will undoubtedly be rapid, and its effects far-reaching and permanent.
Course Outline
The transformation of the banking industry
- Statistics on key banking variables (employment, skills, branch numbers, internet usage et al)
- Recent developments in banking and finance
- Digital transformation and its significance
- The structure of scientific revolutions – models of how change happens
