Chief Operating Officer (COO) Programme

Course Info

Length:

5 Days

Type:

In Classroom

City:

Kuala Lumpur
Available DatesVenue
2025-06-30Kuala Lumpur
2025-09-29Kuala Lumpur
2025-12-29Kuala Lumpur
Available DatesOther Venue
2025-05-19Dubai
2025-06-30London
2025-06-30Barcelona
2025-06-30Paris
2025-06-30Istanbul
2025-06-30Amsterdam
2025-06-30Singapore
2025-07-21Dubai
2025-08-18London
2025-09-29Singapore
2025-09-29Amsterdam
2025-09-29Dubai
2025-09-29Istanbul
2025-09-29Paris
2025-09-29Barcelona
2025-10-20London
2025-11-17Dubai
2025-12-29Barcelona
2025-12-29Amsterdam
2025-12-29Paris
2025-12-29Istanbul
2025-12-29Singapore
2025-12-29London

Course Details

  • Introduction

  • Objective

  • Who should attend

  • Course Location

The chief operating officer (COO) is a senior executive tasked with overseeing the day-to-day administrative and operational functions of a business. The COO typically reports directly to the chief executive officer (CEO) and is considered to be second in the chain of command.

 


Most often, the COO’s role is to lead the group’s operation and logistics activities in order to transform the business into a cost-effective financial institution.

 

This Chief Operating Officer (COO) Programme explores the key skills, tools, and approaches needed to become a high-performing COO. 

Course Outline

5 days course
  • Day 1
  • Day 2
  • Day 3
  • Day 4
  • Day 5

 
COO Roles and Responsibilities

 

  • COO Role and Responsibilities – open to interpretation; kinds of COO, definition is key to success
  • C Suite Interactions
  • Capability framework
  • Leadership and influence



Organisation and Governance
 
  • Corporate Governance – International and UK Corporate Governance Codes
  • Laws vs Governance
  • Directors and Boards of Directors – Effective Boards
  • Directors’ duties and responsibilities
  • Working with non executive directors
  • Diversity in the Boardroom
  • Legal Entity Management
  • Enterprise Risk Management
  • Regional Hub and Spoke Models
  • Parent Subsidiary relationship
  • Joint Ventures – challenges and management
  • Family Firms
  • Private Equity backed firms

Board Dynamics

 

  • Why Boards malfunction
  • Why executives fail
  • The Board evaluation and review
  • Role of the COO in working with peers
  • High performing Boards

 

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