Comprehensive Balanced Scorecard Strategy Training

Course Info

Date: Apr-28-2025

Length: 1 Week

City: Kuala Lumpur

Fees: 3,980

Type: In Classroom

Available Dates

  • Jan-27-2025

    Kuala Lumpur

  • Apr-28-2025

    Kuala Lumpur

  • July-28-2025

    Kuala Lumpur

  • Oct-27-2025

    Kuala Lumpur

Dates in Other Venues

  • Jan-27-2025

    Dubai

  • Jan-27-2025

    Istanbul

  • Jan-27-2025

    Paris

  • Jan-27-2025

    Singapore

  • Jan-27-2025

    Barcelona

  • Jan-27-2025

    Amsterdam

  • Feb-24-2025

    London

  • Mar-31-2025

    Dubai

  • Apr-28-2025

    Amsterdam

  • Apr-28-2025

    London

  • Apr-28-2025

    Paris

  • Apr-28-2025

    Istanbul

  • Apr-28-2025

    Singapore

  • Apr-28-2025

    Barcelona

  • May-26-2025

    Dubai

  • June-30-2025

    London

  • July-28-2025

    Barcelona

  • July-28-2025

    Istanbul

  • July-28-2025

    Amsterdam

  • July-28-2025

    Paris

  • July-28-2025

    Singapore

  • July-28-2025

    Dubai

  • Aug-25-2025

    London

  • Sep-29-2025

    Dubai

  • Oct-27-2025

    Barcelona

  • Oct-27-2025

    London

  • Oct-27-2025

    Amsterdam

  • Oct-27-2025

    Paris

  • Oct-27-2025

    Singapore

  • Oct-27-2025

    Istanbul

  • Nov-24-2025

    Dubai

  • Dec-15-2025

    Dubai

  • Dec-29-2025

    London

Course Details

Course Outline

5 days course

Introduction to Balanced Scorecard

 

  • Welcome and Course Overview
  • Principles and Concepts of Balanced Scorecard
  • Historical Development and Evolution of BSC
  • Benefits of Implementing BSC in Organizations
  • Overview of BSC as a Performance Management System
  • Key Components of a Balanced Scorecard
  • Case Study: Successful BSC Implementation
  • Group Discussion: Challenges in Current Performance Measurement Systems

Strategic Alignment

 

  • Linking Organizational Goals with KPIs
  • Differentiating Between Objectives, KPIs, and Initiatives
  • Developing Effective KPIs Aligned with Strategy
  • Understanding the Four Perspectives of BSC: Financial, Customer, Internal Processes, Learning & Growth
  • Creating a Strategy Map
  • Case Study: Strategic Alignment in the FI/DFI Industry
  • Workshop: Aligning Goals and KPIs for Your Organization
  • Q&A and Recap

Performance Measurement

 

  • Importance of Measuring Performance
  • Techniques for Developing and Measuring KPIs
  • Selecting Appropriate Strategic Measures for Each BSC Dimension
  • Setting Targets and Thresholds
  • Data Collection and Analysis Methods
  • Using KPIs to Drive Performance Improvement
  • Case Study: Performance Measurement in High-Performing Organizations
  • Practical Exercise: Developing KPIs for a Case Study Organization
  • Feedback and Discussion

Strategy Execution and Implementation

 

  • Translating Strategy into Tangible Results
  • Implementing Balanced Scorecard Initiatives
  • Monitoring and Evaluating BSC Initiatives
  • Overcoming Implementation Challenges
  • Best Practices for Effective Strategy Execution
  • Designing and Developing a BSC Tailored to Your Organization
  • Case Study: Implementation Success Stories
  • Workshop: Creating a BSC for Your Organization
  • Group Presentation: Proposed BSC Frameworks

Reporting, Communication, and Continuous Improvement

 

  • Designing Insightful and Actionable Reports
  • Creating Dashboards to Visualize Performance Data
  • Communicating Performance Information Throughout the Organization
  • Using BSC for Better Decision Making
  • Continuous Improvement and Adaptation of the BSC
  • Case Study: Continuous Improvement through BSC
  • Workshop: Developing Reports and Dashboards
  • Final Project Presentations
  • Course Review and Q&A

Course Video