
LENGTH
5 Days
TYPE
Classroom
CITY
London
When a cross-border payment is initiated, each bank in the payment chain relies on the information contained in the payment message to process the transaction accurately and efficiently. Missing address details, inconsistent amounts, or incorrect references can delay a transfer and make it more difficult to trace. ISO 20022 provides financial institutions with a common framework for structuring and exchanging payment information.
Over five days, participants will follow a cross-border payment from instruction to settlement and explore how delays, rejections, and returns are handled. Using sample messages, they will compare legacy MT messages with ISO 20022 (MX) messages, interpret key data fields, and validate payment information before release. The course concludes with an end-to-end case study in which participants trace a transaction, document their findings, and determine the appropriate follow-up actions.
Participants will also strengthen their ability to apply ISO 20022 principles in daily payment operations by validating message data, identifying processing exceptions, and tracing transactions across the payment chain. This practical approach supports greater processing accuracy, more efficient payment investigations, and improved transparency in cross-border payments.
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