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HomeMilanCustomer ServiceBusiness Etiquette and Protocol

Business Etiquette and Protocol

The ability to know what to do is not nearly as crucial as the ability to know how to act in the modern global corporate environment. One's manner of greeting a customer, managing a meeting, or hosting a formal dinner can have a significant impact on how others view one's level of expertise, credibility, and leadership. Through the Business Etiquette & Protocol course offered by LPC Training, professionals are equipped with the self-assurance and abilities necessary to navigate any social or business setting with effortless elegance and sophistication.


Over five days, participants will demonstrate their mastery of the unwritten norms of professional behaviour. These rules will cover a wide range of topics, including cultural awareness and worldwide protocol, as well as the management of guests, the staging of events, and the tactful handling of sensitive correspondence. You will acquire the skills necessary to carry yourself in high-pressure situations, to greet high-profile individuals, and to keep your composure under duress, whether you are in front of a camera or at the dinner table.


In addition to teaching basic manners, the goal of this class is to help students develop into the kind of professionals that people respect, remember, and trust.


Course ID: CUSL1007
Length: 5 Days
Type: Classroom
City: Milan
Length: 5 Days
Type: Classroom
City: Milan
Course ID: CUSL1007
VenueAvailable Date
Milan20-07-2026
Milan05-10-2026
Milan30-11-2026
Other VenuesAvailable Date
Istanbul15-06-2026
Paris22-06-2026
London29-06-2026
London06-07-2026
Dubai12-07-2026
Amsterdam20-07-2026
Singapore27-07-2026
Barcelona03-08-2026
Kuala Lumpur17-08-2026
Istanbul24-08-2026
Paris31-08-2026
Istanbul07-09-2026
Paris14-09-2026
London21-09-2026
Dubai27-09-2026
Amsterdam05-10-2026
Singapore12-10-2026
Barcelona19-10-2026
Kuala Lumpur26-10-2026
Istanbul02-11-2026
Paris09-11-2026
London16-11-2026
Dubai22-11-2026
Amsterdam30-11-2026
Singapore07-12-2026
Barcelona14-12-2026
Kuala Lumpur28-12-2026
VenueAvailable Date
Milan20-07-2026
Milan05-10-2026
Milan30-11-2026
Other Venues
Istanbul15-06-2026
Paris22-06-2026
London29-06-2026
London06-07-2026
Dubai12-07-2026
Amsterdam20-07-2026
Singapore27-07-2026
Barcelona03-08-2026
Kuala Lumpur17-08-2026
Istanbul24-08-2026
Paris31-08-2026
Istanbul07-09-2026
Paris14-09-2026
London21-09-2026
Dubai27-09-2026
Amsterdam05-10-2026
Singapore12-10-2026
Barcelona19-10-2026
Kuala Lumpur26-10-2026
Istanbul02-11-2026
Paris09-11-2026
London16-11-2026
Dubai22-11-2026
Amsterdam30-11-2026
Singapore07-12-2026
Barcelona14-12-2026
Kuala Lumpur28-12-2026

The ability to know what to do is not nearly as crucial as the ability to know how to act in the modern global corporate environment. One's manner of greeting a customer, managing a meeting, or hosting a formal dinner can have a significant impact on how others view one's level of expertise, credibility, and leadership. Through the Business Etiquette & Protocol course offered by LPC Training, professionals are equipped with the self-assurance and abilities necessary to navigate any social or business setting with effortless elegance and sophistication.


Over five days, participants will demonstrate their mastery of the unwritten norms of professional behaviour. These rules will cover a wide range of topics, including cultural awareness and worldwide protocol, as well as the management of guests, the staging of events, and the tactful handling of sensitive correspondence. You will acquire the skills necessary to carry yourself in high-pressure situations, to greet high-profile individuals, and to keep your composure under duress, whether you are in front of a camera or at the dinner table.


In addition to teaching basic manners, the goal of this class is to help students develop into the kind of professionals that people respect, remember, and trust.


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