Administration and Office Management Best Practices
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Course Details
- Introduction
- Objective
- Who should attend
To manage an office effectively you need to first manage yourself, and then manage your time, tasks, and others in order to achieve maximum success. The office and its personnel must be well managed, which requires training, supervision and control of personnel, equipment, and computer systems; and management of the communications network, the reception, the mailroom, cashiering, accounts work, stationery, office layout, and much more.
Administration and Office Management Best Practices course provides expert training on the most important duties of modern office managers, administrators, supervisors and personnel; it aims to produce office managers/administrators who can effectively and efficiently supervise services essential to the smooth running of the enterprise.
You will learn to prioritise, plan, and solve problems not just to get your work done on time, but to have continuous improvement in productivity. Finally, you will gain self-management skills which will help you to cope with stress, keep a ‘can do’ positive attitude, and enjoy your job each day no matter what the challenges are.
Course Outline
Role of an Office Administrator
- Understanding Your Organizational structure
- Organizing the Organization: Smart techniques
- Competencies to be a successful Administrator
- Identifying your job role and your value
- Managing Processes and managing people
- Team Management