Management is frequently described as the art of getting work done through others. This requires a set of skills and talents that Administrative Professionals can develop to extend their influence, meet their managers expectations, create a professional image, take initiative, solve problems, resolve conflict, plan current and future activities, and have a springboard for career development.
To do all of this successfully, you need to have strategic insight and be able to innovate better processes. At the same time, you must be tactical, process-oriented, and driven toward continuous improvement.
Management Skills for Administrative Professionals training course gives you a wide range of skills to help you handle any work challenge with greater confidence and effectiveness. Leave with an action plan of best practices to apply immediately on the job.
At the end of this Management Skills for Administrative Professionals Training course you will be able to :
- Manage changing roles and responsibilities whether working with bosses, peers, team members or customers
- Meet dynamic work expectations by expanding your proactive capabilities
- Clearly and confidently communicate and negotiate to manage conflicts and achieve results
- Apply emotional intelligence and effective listening practices to your job
- Use strategic diplomacy to handle office politics, difficult people and demanding situations
- Use essential management skills to get the job done
- Manage your time and your manager’s expectations
- Influence others to get their support and commitment
Management Skills for Administrative Professionals training course, is ideal for :
- Administrative Assistants, Coordinators, Managers, and Officers
- Office Assistants, Administrators, Managers and Supervisors
- Project/Team/Department Assistants, Coordinators, Officers, and Leaders
- Personal Assistants
- Secretaries
- Executive/Management Secretaries, Assistants, and PAs