Effective Business Communication Techniques

Course Info

Length: 1 Week

Type: Online

Available Dates

Fees

  • Nov-25-2024

    1,760

  • Dec-23-2024

    1,760

  • Jan-27-2025

    1,760

  • Feb-24-2025

    1,760

  • Mar-24-2025

    1,760

  • Apr-28-2025

    1,760

  • May-26-2025

    1,760

  • June-23-2025

    1,760

  • July-28-2025

    1,760

  • Aug-25-2025

    1,760

  • Sep-22-2025

    1,760

  • Oct-27-2025

    1,760

  • Nov-24-2025

    1,760

  • Dec-22-2025

    1,760

Course Details

Course Outline

5 days course

Improving Business Communication 

 

  • Barriers and pitfalls of business communication
  • Differences between written and spoken communication and their implications
  • Managing e-mails to be noticed
  • Writing effective business letters
  • Writing professional agendas and minutes
  • Writing instructions and guidelines
What Makes an Effective Report?
 
  • Characteristics of an effective report
  • Understanding the readers’ needs
  • Generating ideas – Mind mapping and brain storming
  • Selecting and structuring the content – logical sequencing
  • Sources of information and research techniques
  • Great beginnings and neat endings
The Writing Process

 

  • Managing your time and priorities
  • Sentences, paragraphs and readability
  • Critical reading and managing comments
  • Proofreading, grammar and punctuation
  • Tables, diagrams, figures and graphs
  • The executive summary
  • E-mails, Letters and Other Business Writing
  • Managing e-mails to be noticed.
  • Writing effective business letters.
  • Writing professional agendas and minutes.
  • Writing instructions and guidelines.
  • Characteristics of effective presentations.
  • Preparing a persuasive business presentation.
Presentation Skills
 
  • Characteristics of effective presentations
  • Preparing a persuasive business presentation
  • The pillars of effective presentations
  • Structuring the presentation and making a case
  • Positive body language
  • Using visuals effectively

 

Making a Case & Influencing Skills
 
  • Choosing words for maximum impact
  • Handling questions from your audience
  • Team presentations to convince critics
  • Supporting presentations with written documentation
  • Making a persuasive business case
  • Influencing Skills and getting support

Course Video