Certified Tour Professional (CTP)

Course Info

Length: 1 Week

Type: Online

Available Dates

Fees

  • Sep-09-2024

    1,550

  • Oct-14-2024

    1,550

  • Nov-11-2024

    1,550

  • Dec-09-2024

    1,550

Course Details

Course Outline

5 days course

Leadership, Management and Administration

 

  • Focuses on being a leader in the industry
  • Managing human resources and operations
  • Creating the total customer experience through quality service

Risk Management | Financial Management


  • Manage risk management
  • Understanding payroll systems and ways to identify sources of funding
  • Manage budget
  • Manage monetary transaction

Human Resources | Stakeholder management


  • Recruit staff and volunteers
  • Train staff and volunteers
  • Manage stakeholder relationships

Essential Collection Skills and Techniques


  • Human Communication is our Business
  • Build Rapport; Conquer Interference
  • Ready, Set, Goal! Steps to Success

Marketing and Sales


  • Manage marketing plan
  • Create and manage marketing materials
  • Coursework on developing and marketing innovative products and services
  • Maximizing sales and managing public relations efforts
  • CASE STUDIES | PREVIOUS YEAR EXAM QUESTIONS
  • Industry White Paper Assignment (Not graded)

Course Video