Preparation Course for Certified Tour Professional (CTP)
Course Info
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Course Details
Introduction
Objective
Who should attend
The tourism industry is important for the benefits it brings and due to its role as a commercial activity that creates demand and growth for many more industries. Tourism not only contributes towards more economic activities but also generates more employment, revenues and play a significant role in development.
Packaged travel professionals who obtain, and maintain, their CTP designation demonstrate to the industry that they are experienced, knowledgeable and motivated professionals who care about the industry and the colleagues with whom they work. The CTP is considered the hallmark of professional competency and excellence in the packaged travel industry.
With the CTP course , the participants shall have the understanding of the advanced skills in the travel and hospitality industry, a program that was developed by and for packaged travel professionals. It’s customized to meet your specific needs. And it’s ongoing. With the program, professionals stay current with the industry through recertification of their CTP every five years.
This course is a preparation course, and designed to equip you with the necessary skills and knowledge to prepare for the certification, should you choose to pursue it in the future
Course Outline
Leadership, Management and Administration
- Focuses on being a leader in the industry
- Managing human resources and operations
- Creating the total customer experience through quality service