Stakeholder management is the process by which you organise, monitor and improve your relationships with your stakeholders. It involves systematically identifying stakeholder; analysing their needs and expectations; and planning and implementing various tasks to engage with them. A good stakeholder management process will be the means through which you are able to coordinate your interactions and assess the status and quality of your relationship with various stakeholders.
Influencing and persuading all of the internal and external stakeholders – vendors, outsourcing providers, customers, and colleagues – in any process are essential elements of managing continuous improvement.
By attending this Essentials of Stakeholder Management training course you will develop the skills and capability to influence and manage stakeholders and through a range of tools and techniques effectively increase their readiness to change and overcome resistance.
At the end of this stakeholder management training course, your participants will be able to:
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Understand what good stakeholder management looks like
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Identify their style of stakeholder management along with the needs of their customer.
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Recognise ways of securing stakeholder agreement.
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Distinguish the 6 different persuasion styles.
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State various methods to build an on-going relationship
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Better understand your own preferences, behaviours and working styles
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Develop a technique to gauge the preferences, behaviours and working styles of others
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Learn how to use that knowledge and understanding to build effective working relationships
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Consider your existing stakeholder relationships and what steps you might take to improve those
Essentials of Stakeholder Management training course is ideal for :
- Anyone who is responsible for engaging in and managing, stakeholder relationships in a business change environment
