Course Info

Length: 1 Week

Type: Online

Available Dates

Fees

  • Nov-25-2024

    1,550

  • Dec-16-2024

    1,550

  • Jan-20-2025

    1,550

  • Feb-17-2025

    1,550

  • Mar-17-2025

    1,550

  • Apr-21-2025

    1,550

  • May-19-2025

    1,550

  • June-16-2025

    1,550

  • July-21-2025

    1,550

  • Aug-18-2025

    1,550

  • Sep-15-2025

    1,550

  • Oct-20-2025

    1,550

  • Nov-17-2025

    1,550

  • Dec-15-2025

    1,550

Course Details

Course Outline

5 days course

Introduction to KPIs

 

  • Defining Key Performance Indicators (KPIs) and its benefits
  • Types of KPIs:
  •       Leading & lagging KPIs
  •       Qualitative & quantitative KPIs
  •       Efficiency & effectiveness KPIs
  • The importance of designing effective KPIs
  • The process of selecting and designing the right KPI
  • KPIs selection considerations

KPI Documentation

 

  • Understanding the function of KPI documentation
  • Designing KPI documentation form
  • The process of performance measure documentation
  • Role of KPI library in reporting KPIs
  • Setting targets and thresholds for tracking KPI performance
  • Challenges associated with working with targets

KPI Reporting

 

  • Determining the importance of data gathering for reporting KPIs
  • Exploring KPI data sources
  • Methods to collect data for reporting
  • Discussing KPI activation tools and techniques
  • Techniques to analyze business

KPI Visualization

 

  • Determining the importance of data visualization
  • Methods to visualize data:
  •      The balanced Scorecard
  •      The KPI Dashboard
  •      The Performance Healthogram

  • Key elements for designing visuals 
  • Real-world examples of visualizing data

Communicating KPI & Presentations

 

  • The importance of communicating KPIs across different departments
  • Methods to communicate KPIs
  • Simplifying KPIs for effective communication
  • Course recap and Q&A
  • Project presentation: Reporting KPI