Performance Measurements, Continuous Improvement & Benchmarking
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Course Details
- Introduction
- Objective
- Who should attend
Effective performance management is essential to businesses. Through both formal and informal processes, it helps them align their employees, resources, and systems to meet their strategic objectives. It works as a dashboard too, providing an early warning of potential problems and allowing managers to know when they must make adjustments to keep a business on track.
Performance measurement is a way of tracking what goes on in your business. It’s vital to improving the weak points without undermining your business’s strong points. Choose the right metrics, and you’ll be well on your way to success.
Performance Measurements, Continuous Improvement and Benchmarking training course, provides the methods, tools and techniques required to improve performance and productivity by integrating strategy, operations and projects with a performance measurement, framework that will work in traditional environments and enhance Lean and Agile methods when they are used.
Course Outline
Performance Measurement: The Starting Point for Improvement
- The Need for Performance Measurement
- The impact of Lean and Agile methods
- Data Use and Abuse: How to use Data Constructively
- Selecting the ‘vital few’ Performance Measures
- Performance measures in Operations and Projects
- Current good practice in Performance Measurement
Course Video