Stakeholder Management & Relationship Building

Either internal or external, stakeholders keep the business running. They influence the direction of a company and its results negatively or positively. Like any relationship, companies must frequently interact with their customers to listen to their concerns and understand them better in order to improve their performance. Nonetheless, managing a network of stakeholders needs strategic implementation as well as certain skills for bettering these relationships.

Firstly, you need to recognize what your stakeholders need and expect so that you can manage them properly. Then, determine how best to maintain good communication channels with them without compromising the quality of output. For this purpose, it is important to possess some knowledge and skills which will be covered in an interesting 5-day course.

Over the stakeholder management & relationship building course, we shall study stakeholder engagement basics & effective stakeholder management strategies in depth; hence learning more about tactics for nurturing a positive relationship with your publics. This course will develop your negotiation, influencing, communication abilities, emotional intelligence as well as time management skills.