Cross-Functional Teams Collaboration

Course Info

Length: 1 Week

Type: Online

Available Dates

Fees

  • Dec-23-2024

    1,550

  • Jan-27-2025

    1,550

  • Feb-17-2025

    1,550

  • Mar-10-2025

    1,550

  • Apr-07-2025

    1,550

  • May-12-2025

    1,550

  • June-23-2025

    1,550

  • July-28-2025

    1,550

  • Aug-18-2025

    1,550

  • Sep-15-2025

    1,550

  • Oct-06-2025

    1,550

  • Nov-10-2025

    1,550

  • Dec-22-2025

    1,550

Course Details

Course Outline

5 days course

Building the Foundation 


  • Understanding the meaning of cross-functional teams 
  • Determining the importance of cross-functional teams in maintaining collaboration, alignment, and engagement across different functional areas 
  • Exploring common challenges associated with cross-functional teams:


  1. Solid thinking 
  2. Lack of communication 
  3. Competing priorities 
  4. Resistance to change
  5. Territorial behavior 
  6. Conflicting objectives 



  • Discussing examples of collaboration obstacles 
  • Exploring strategies for building a collaborative environment with a cross-functional team

Communication is the Key


  • Discovering techniques for clear, concise, and transparent communication across disciplines 
  • Understanding how active listening and empathy help in understanding different perspectives 
  • Understanding how to select the right communication channels based on the nature of information, urgency, and the needs of the audience 
  • Discussing the role of utilizing technology for sharing information 
  • Discovering brainstorming techniques for effective communication and idea generation:


  1. Mind mapping 
  2. Free Association 
  3. Nominal Group

Conflict Resolution Techniques 


  • Discussing sources and causes of conflicts in cross-functional teams 
  • Exploring strategies to address and resolve conflicts effectively 
  • Identifying the types of negotiation and its significance in resolving conflicts:


  1. Principled negotiation 
  2. Integrative bargaining 


  • Discussing how to use problem-solving techniques to address conflicts


  1. Problem-solving cycle 
  2. SWOT analysis 


  • Understanding the importance of having analytics thinking skills to solve complex issues 
  • Techniques to evaluate the potential solutions:



  1. Cost-benefit analysis 
  2. Decision matrixes

Diversity for Innovation 


  • Identifying the importance of adopting diverse perspectives in cross-functional teams to drive innovation 
  • Discussing ways to build inclusive environments in workplaces
  • Understanding the benefits of encouraging diverse thinking in cross-functional teams  
  • Exploring techniques for integrating different perspectives for better results:


  1. Consensus building 
  2. Compromise 


  • Real-life examples of leveraging diverse perspectives

Teamwork Culture 


  • Understanding the importance of having effective teamwork within the organization 
  • Discussing effective strategies for building a teamwork culture 
  • Determining the significance of creating shared goals and vision that unites team members 
  • Understanding the importance of recognizing and rewarding collaborative achievements 
  • Case study: Walt Disney & IBM strategy for fostering teamwork and collaboration 
  • Course recap and Q&A
  • Course Evaluation