Together, policies and procedures provide a roadmap for day-to-day operations. They ensure compliance with laws and regulations, give guidance for decision-making, and streamline internal processes.

Effective procedures are crucial for organisations to perform consistently and safely. Organisations commonly rely on procedures as a way of controlling of work: they can only achieve this if they are well designed and people follow them. This Five- day course aims to help delegates develop effective procedures, or assess and improve existing ones, and achieve compliance with them. 

This course has been specially designed for all participants for designing , creating, managing, controlling, executing,  and monitoring work processes and procedures and other related management system.