The European Foundation for Quality Management (EFQM) Model is a globally-recognised management framework which allows organisations to achieve success by measuring where they are on the path towards transformation, helping them understand the gaps and possible solutions available, and empowering them to progress and significantly improve their organisation’s performance.
The Model can benefit both organisations of any size or sector and individuals seeking a tried and tested management framework. So if you want to define a strong purpose, inspire leaders at every level and create a culture committed to driving performance, while remaining agile, adaptive and able to evolve for the future, then the EFQM Model is for you.
This course has been specially designed for professional leaders and administrative persons and individuals who are in-charge of implementation of quality management and other leadership roles. The course will provide the necessary skills based on the EFQM model to create leader for tomorrow.
By the end of the European Foundation for Quality Management (EFQM) Course you will be able to:
Understanding the concepts of EFQM model
Using the techniques for quality management to lead their organization to excellence
Assessment feedback report
Using the DMAIC approaches to understanding improvement
Using the business excellence matrix approach to create an Enable map for self-assessment
European Foundation for Quality Management (EFQM) Course is suitable for all organisational employees, but will particularly benefit:
Quality Managers or those responsible for Excellence within the organisation
Managers, supervisors and staff involved, or likely to be involved, in internal review and evaluation of organisational structure, functions or activities
Risk and compliance managers
Operations, HR, Finance Managers and Internal Audit
Other management and staff who have an interest in performance, efficiency and effectiveness