European Foundation for Quality Management (EFQM)

Course Info

Length: 1 Week

Type: Online

Available Dates

Fees

  • July-25-2022

    1,350

  • Aug-15-2022

    1,350

  • Sep-19-2022

    1,350

  • Oct-03-2022

    1,350

  • Oct-24-2022

    1,350

  • Nov-14-2022

    1,350

  • Nov-28-2022

    1,350

  • Dec-05-2022

    1,350

  • Dec-19-2022

    1,350

  • Dec-20-2022

    1,350

  • Dec-27-2022

    1,350

  • Jan-17-2023

    1,350

Course Details

Course Outline

5 days course

 

Fundamentals of the EFQM Model

 

  • Understanding the need for change
  • Understanding the 8 basic concepts for excellence
  • Understanding the 9 Excellence model concept
  • Benefits of the RADAR logic( use for reviewing the performance of an organization)

 

RADAR Logic and its Applications

 

  • Elements of the RADAR logic model
  • Use of RADAR with Enablers
  • Use of RADAR with Results
  • Learn the methods of providing feedback to management
  • Analysing the performance

 

EFQM and Levels of Excellence

 

  • Characteristics for excellence
  • How to move towards excellence?
  • Recognized EFQM schemes

 

DMAIC Methodology

 

  • Understanding the DMAIC model – (Define, measure, analyse, improve and Control)
  • How to implement the DMAIC model?
  • Improve performance using DMAIC model
  • Proven methods of Problem solving

 

Documentation for EFQM Model Management

 

  • Elements of an EFQM model management document
  • Understanding the importance of using Enabler map for detail approaches
  • Business Excellence matrix and self-assessment
  • Review of the course and “Question and Answer session”

Course Video