Available Dates

Venue

Dec-23-2024

Dubai
Dec-30-2024

Barcelona
Jan-13-2025

Singapore
Jan-13-2025

Istanbul
Jan-13-2025

Paris
Jan-13-2025

Kuala Lumpur
Jan-13-2025

Barcelona
Jan-13-2025

Amsterdam
Jan-20-2025

Dubai
Jan-20-2025

London
Mar-10-2025

Dubai
Mar-10-2025

London
Apr-14-2025

Kuala Lumpur
Apr-14-2025

Istanbul
Apr-14-2025

Amsterdam
Apr-14-2025

Paris
Apr-14-2025

Barcelona
Apr-14-2025

Singapore
May-05-2025

Dubai
May-05-2025

London
July-14-2025

Barcelona
July-14-2025

Istanbul
July-14-2025

Paris
July-14-2025

Amsterdam
July-14-2025

Kuala Lumpur
July-14-2025

Singapore
July-21-2025

Dubai
July-21-2025

London
Oct-13-2025

Barcelona
Oct-13-2025

Paris
Oct-13-2025

Singapore
Oct-13-2025

Istanbul
Oct-13-2025

Kuala Lumpur
Oct-13-2025

Amsterdam
Oct-20-2025

London
Oct-20-2025

Dubai
Dec-15-2025

London
Dec-15-2025

Dubai

Course Details

Having an internationally recognized Quality Management System (QMS) allows you to enhance organizational performance and increase customer satisfaction. ISO 9001:2015 would help your organisation deliver and drive continual improvement in your services.

This course is an introduction for individuals with little or no previous knowledge of ISO 9001 or a Quality Management System (QMS). Essentials of ISO 9001:2015 provides a general understanding of the necessary concepts of the ISO 9000 series of standards and the impact of the requirements on the day-to-day operations of organizations in any industry.

The course explains the clauses of ISO 9001:2015, providing a foundation for understanding quality management principles. It would help you identify the structure and requirements of an effective QMS. You will gain the required skills to conduct a baseline review of your organization’s current position and implement the key principles of ISO 9001:2015.

By the end of this course, participants should be able to:

Learn the fundamental principles to Quality Management Systems (QMS)
Understand the benefits of adopting an efficient QMS to improve service quality.
Understand key concepts, clauses and requirements of ISO 9001:2015
Establish a framework for implementing ISO 9001:2015 following the PDCA cycle (Plan-Do-Check-Act).
Conduct a baseline review of your organization’s current position with regard to ISO 9001:2015.
Develop your knowledge on how to plan for improvement and rectify errors.
Implement key requirements of ISO 9001:2015 in your organisation.

Anyone working with quality management system (QMS) standards, the objective of this course is to provide participants with a comprehensive introduction to ISO 9001:2015.
Managers with responsibility for products and services;
Directors with accountability for the effectiveness of a QMS;
Those who need to understand ISO 9001:2015 as part of their job role;
Those with responsibility for business improvement and customer relationships;
Those involved (or who will be involved) in the implementation or maintenance of a QMS;
Those new to auditing wishing to gain a basic knowledge of Quality Management and ISO 9001.