Having an internationally recognized Quality Management System (QMS) allows you to enhance organizational performance and increase customer satisfaction.  ISO 9001:2015 would help your organisation deliver and drive continual improvement in your services.

This course is an introduction for individuals with little or no previous knowledge of ISO 9001 or a Quality Management System (QMS). Essentials of ISO 9001:2015 provides a general understanding of the necessary concepts of the ISO 9000 series of standards and the impact of the requirements on the day-to-day operations of organizations in any industry.

The course explains the clauses of ISO 9001:2015, providing a foundation for understanding quality management principles. It would help you identify the structure and requirements of an effective QMS. You will gain the required skills to conduct a baseline review of your organization’s current position and implement the key principles of ISO 9001:2015.