Design Thinking in HR: a Human-Centred Approach to Problem-Solving

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Posted on Mar 17, 2023 at 11:03 PM

All employers are on a constant look for better process function and productivity. Moreover, provide a better working environment for each employee. And with design thinking in the HR process, that is more than possible.

As design thinking in HR experience works with a human-centred approach. To provide the best solutions for the working employee.

This blog post will identify human resource design and its principles. And the necessary design thinking in HR phases to achieve exciting results.


What is Design Thinking in Human Resources?

Design thinking in HR is a non-linen and human-centred approach. That aims at restructuring and implementing practical solutions. Moreover, employee benefits are based on the company's available resources and tools.

Design thinking in the HR approach works to balance required solutions and roles between the company's and employees' needs to improve the workplace environment. And to establish better collaboration.

Design thinking in HR work requires real users' data that shows what people need to achieve better results. Then focuses on designing the best employee programs to make that accurate, which helps to increase employee loyalty in your company.


The 4 Principles of Design Thinking in HR:

When running a design thinking in HR approach, then you must take care of these principles to guarantee to establish your design thinking in human resources:

1- Human-Centric:

This is the central concept of design thinking in the HR method, as a design thinking mindset must evolve around employees’ needs and requirements.

Because every innovation must be all about the workforce and their core expectations of the provided solutions.


2- Accept Ambiguity:

Accepting that some details are out of our control is necessary. When applying design thinking in HR. Thus, you will need to tackle the problem from a different perspective. To solve your business problem with the best solution.


3- Redesign:

After analysing your employees' current experience based on the human-centric study, now, you can redesign your management process with new development indicators and mindset.

To get a better chance to meet your objective and your teams’ needs. Based on your available resources and requirements.


4- Tangible Experience:

Communicate with people and let them see the design thinking in HR results. You must provide tangible organisational experience with methods, processes, systems, and solutions.

Design thinking enables you with this principal definition to continuously apply, observe, and update based on the cited field growing indicators.

The 5 Phases of Design Thinking in HR:

After knowing all the basic principles. It is time to learn about the global structured steps of design thinking in HR methodology:

Design Thinking in HR

1- Empathise:

Professional online HR courses highlight the concept of understanding the people you are working to reach by knowing their issues and problems and solving them.

Moreover, please help them to improve their knowledge and experiences with your focused practices.


2- Define:

After collecting data in the first phase, it is time to understand and analyse them. To understand the context of your people’s engagement and performance better.

Then, the human resources department builds a clear point of view, with clear and defined data for each challenge.


3- Brainstorming:

Or also known as the ideate phase, the human resources department uses design thinking when structuring, changing and developing powerful ideas. That helps them find innovative solutions for their workers' complex problems.

Moreover, this phase will focus on creating a creative mindset within your team.


4- Prototyping:

Design thinking in the HR module, where you build up a solution based on brainstorming sessions on a narrow range to test its operations.

Then, you can analyse the prototype process with a Human-centred design. To know their weak and strong points. So you can develop a correct prototype in the next phase.


5- Test:

You can test the most effective prototype depending on your management capabilities. Thus, you can create a tangible model to try with your employees and hear their feedback.

This design thinking in HR feedback will help you reinvent your final design thinking in the HR approach.


Last But Not Least,

Design thinking in HR is an integral and required approach to help you develop and empower your employees’ systematic work, creativity, and loyalty.