Administrative, Personal Assistant and Secretarial Duties
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Course Details
- Introduction
- Objective
- Who should attend
- Course Location
The main duty of a secretary or other administrative assistant is to provide administrative support to the senior managers in an organisation. This general description means that they may be given a wide range of tasks and responsibilities, based on the specific needs of their organisation. They may also be asked to take on a variety of secondary duties.
Knowledgeable, efficient administrative assistants, PAs, and private secretaries are very valuable to their executives and to the enterprise for which they work, so they are in great demand and command good salaries and other benefits - good, well-trained secretaries/PAs/administrators are valued and sought after - no enterprise can get along without one (or more) of them. Their range of duties can be wide, and can vary considerably; this Program provides essential training and knowledge about many of them, including office management principles, staff matters, accounts, and IT.
Administrative, Personal Assistant & Secretarial Duties training course also teaches about the supervision of office personnel, and how to prepare for promotion to managerial posts.
Course Outline
The types and roles of the PA/Secretary.
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Personal attributes and skills, work relationships, adapting to change.
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The office environment: layout, design, environmental factors, health and safety concerns
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Furniture and furnishings, equipment and machinery, their functions.
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The world of commerce; public, private, types of enterprises.
