Benchmarking: Comparing Your Performance with the Best
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Course Details
- Introduction
- Objective
- Who should attend
In a competitive market landscape, benchmarking is an important tool for measuring and comparing business practices with other competitors. With benchmarking, businesses will be able to adapt, grow, and gain a competitive edge. Businesses use benchmarking methodology to understand when and how they should implement changes to their practices in order to improve and enhance performance.
This comprehensive 5-days learning journey is crafted by LPC to equip you with skills and knowledge to adopt and implement benchmarking practices at your organization.
Throughout this course, you’ll understand the importance of measuring performance and benchmarking in improving practices and activities. You’ll also explore various types of benchmarking, including performance, strategic, and process benchmarking, and distinguish between internal and external benchmarking. Moreover, you’ll learn how to conduct, implement, and manage benchmarking projects. This course also equips you with tools and techniques to collect and analyze benchmarking data, as well as strategies for ensuring continuous improvement.
Course Outline
Performance Measurement
- Defining performance measurement
- Identifying the need for performance measurement
- The application of performance measurement within organizations
- Discussing the historical evolution of measurement
- Understanding Key Performance indicators (KPIs) and their role in measurement
- Discussing how to measure the right things