Course Details
Course Outline
5 days course
Overview of Analytics, Strategy & HR's Role
- Historical evolution of HR metrics.
- Explain how and why metrics are used in an organization
- The rationale for evidence-based approach
- Data, information and insights
- Defining analytics and predictive analytics
- Strategic HR versus Personnel Management
- HR’s contribution to strategy
- Human Capital Approach
Implementing HRM Metrics & Analytics
- Development of the employee
- Change Management
- Implementing an employee’s strengths to specific tasks
- Internal hiring and succession planning
HR Tools and Methods
- Quantitative v Qualitative data
- Rational problem analysis and models of decision-making
- Measures of HR effectiveness, efficient and impact
- Methods of data capture and benchmarking
- Employee Self- assessment and self-report measures
- Electronic workforce surveillance & analytics
Driving Organisational Change
- Understanding the cultural context
- Dynamic nature of business, environment & technology driving change
- Theories of organisation change and how to use them
- Enablers and impediments to change
- Resistance to change
- Implementing strategic change
Putting HR Metrics and Analytics into Action
- The Balanced Scorecard
- Human Resource Planning
- Recruitment Analytics
- Succession Planning & Talent Management
- Absence management
- Skills analysis and training needs analysis
Metrics and Analytics for Improving Employee Performance
- Performance Management
- Employee Motivation
- Engagement
- Empowerment and Accountability
- Employee Motivation.
- Empowerment and Accountability.
- Performance Management; The four-stage process – agreeing objectives, feedback, coaching and appraisal.
- Conclusion and Action Planning.
