Course Details
Course Outline
5 days course
Introduction to Healthcare Outcomes
- Management and Planning.
- History of Quality Management-A Starting Point.
- Basic Principles of Quality Management.
Quality Improvement in Health Care- Donabedian’s
- Principles of Quality Improvement.
- Introduction to Donabedian’s Principles of Quality Improvement.
- The Meaning of Quality Assurance.
- Targets of Quality Assurance.
- Components of Quality Assurance.
- The Quality Monitoring Cycle.
- Foundations of Quality Assurance.
- Components of Quality in Health Care.
- Monitoring and Improving Clinical Performance.
- Structure, Process, and Outcome.
- Understanding Healthcare Outcomes Management and Planning Using Donabedian’s Model.
- Donabedian’s Guidelines for Using Healthcare Outcome Management and Planning as an Indicator of Quality Healthcare Delivery.
- Donabedian’s Classifications of Outcomes.
Healthcare Delivery in the 21st Century- A Report from the Institute of Medicine
- Introduction to the Report.
- The Need for Change.
- Establishing Aims for the 21st Century Healthcare Delivery System.
- Formulating New Rules to Redesign and Improve Care.
- Improving Outcomes of Common Conditions.
- Organizational Supports for Change.
- Establishing a New Environment for Healthcare Delivery.
- Applying Evidence to Healthcare Delivery.
- Using Information Technology.
- Aligning Payment Policies with Quality Improvement.
- Preparing the Workforce.
Systems Approach to Healthcare Outcomes Management and Planning
- Introduction to Systems in Health Care.
- The Scientific Paradigm.
- The Healthcare “System”
The Biomedical Point of View
- Introduction to Biomedicine.
- Cartesianism.
- Empiricism.
- Western Biomedical Doctrine.
The Biopsychosocial Point of View
- The Biopsychosocial Approach to Clinical Medicine.
- Clinical Practice and the Biopsychosocial Approach.
- Eliciting the Patient’s Story and Life Circumstances.
- Integrating Biological, Psychological, Social, and Environmental Domains.
- Centrality of Relationships in Providing Healthcare Services.
- Understanding the Clinician.
- Focus the Approach for Clinical Practice.
- Providing Multidimensional Treatment.
- The Future of Clinical Biopsychosocial Practice.
Applied Healthcare Outcomes Management- A Primer on Epidemiology
- Introduction to Epidemiology.
- Areas of Concentration.
- Natural History of Disease.
- Epidemiologic Methodology.
- Basic Epidemiologic Measurement.
- Epidemiological Observations.
- Clinical Epidemiology.
Healthcare Evaluation Design
- Introduction to Healthcare Evaluation Design.
- Purpose of Evaluating Healthcare Delivery.
- Four Dimensions of Healthcare Evaluation.
- Healthcare Evaluation Design and Development.
- Positivism vs Relativism.
- Qualitative and Quantitative Research Methodology.
- Experimental Healthcare Evaluations.
- The Randomized Control Trial-The Gold Standard of Experimental Evaluations in Health Care.
- Observational Healthcare Evaluations.
Measuring Patient Satisfaction
- Introduction to Measuring Patient Satisfaction.
- The Assessment of Patient Satisfaction.
- Measuring Humanity.
- Humanity and Patient Satisfaction.
- Quantitative Methods for Measuring Patient Satisfaction.
- The Eleven Stages of Quantitative Survey Design.
- Qualitative Methods for Measuring Patient Satisfaction.
Measuring Cost-Effectiveness
- Introduction to Healthcare Economics.
- Evidence-based Medicine.
- Value-based Medicine.
- The Management of Value.
- Cost-Utility Analysis.
- The Benefits of Value-based Medicine.
- Barriers to Entry for Value-based Medicine.
- Healthcare Economics and Its Contribution to Outcomes Management and Planning.
- Economic Healthcare Analysis.
- The Future of Value-based Medicine.
Measuring Equity
- Introduction to Medical Ethics.
- Ethics and Justice.
Population-based Medicine in Healthcare Outcomes Management and Planning
- The Point of Care.
- Population Health Perspective.
- Disease Prevention and Health Promotion.
- Health Risk Assessment.
- Demand Management.
- Disease Management.
- Disability Management.
- Endocrine.
Environmental Health and Outcomes Management and Planning
- Ecosystems and Population Health Environmental Health Management.
- Systems Model for Environmental Change.
- Hazard vs Risk.
- Environmental Health Risk Assessment.
- Risk Management.
