Human Resources key performance indicators (Human Resources KPIs) are strategic metrics that are used to measure HR progress toward realizing the organization’s strategy and short-term and long-term goals.

Human Resources KPIs - Benchmarking HR Performance Training course attempts to inspire Human Resource (HR) professionals to stop just doing and start delivering. This cannot be done unless they take the necessary step to measure the effectiveness and efficiency of their HR functions, benchmark the results internally and externally and consequently design initiatives for continuous improvement.  ​In this course, you will learn what Key Performance Indicators (KPIs) are, their characteristics and how they should be used and reported. 

The course will demonstrate that by measuring your HR results, benchmarking them and taking action to improve them, you will be playing the four fundamental roles of an HR business partner: strategic partner, administrative expert, employee champion and change agent.