Course Details
Course Outline
5 days course
HR Functions, relation to other functions and the operating environment
- Development of HR from welfare to business partner
- Specialist functions
- Building bridges with other functions
- Understanding the internal environment
- Understanding the external environment
What is Leadership, Management versus Leadership, Styles of Leadership
- Defining Leadership
- Differences between Management and Leadership
- Understanding and applying different styles
- Making the transition from Manager to Leader
Importance of a Professional persona, placing the HR function at the forefront
- Marketing the HR function
- Enhancing personal image and gaining respect
- Becoming an expert communicator
- ‘Master class’ session in presentation skills
Strategic Thinking and Decision Making
- Strategic versus tactical thinking
- Models of decision-making
- Summarising information into meaningful argument
- Presenting a logical argument
- Understanding and dealing with disagreement and objections
- Dealing with conflict and confrontation
Analysing data to understand trends and make accurate forecasts
- Turning HR Data into information to understand trends
- Making numbers easy to understand
- Presenting data
- Making forecasts based on analysed information
