Complex work processes slow productivity and increase the potential for mistakes. By simplifying the procedures in your company, you make more efficient use of time, which in turn saves the company money. While specific work processes vary, the process of streamlining how you do work is adaptable to various industries and situations.
This practical and highly engaging training course will prepare all participants to design, develop, manage, control, implement, simplify and monitor Work Processes and Procedures and other associated Management System documents such as work instructions, forms, labels, and tags.
The training course will especially focus on simplifying procedures in order to ensure full understanding by all and will provide the participants with international best practices which will help them understand the causes of complexity and identify areas for improvement by focusing on eliminating waste, simplifying procedures, and standardizing and automating opportunities.
Participants in this practical course will also learn to use tools to map and diagram processes and procedures revealing issues and opportunities for improvement.
By the end of this training course, participants will be able to:
- Detailed understanding and experience of work process simplification
- The skill and confidence to play a significant role in simplifying the processes and procedures across the organisation, thereby increasing opportunities for career growth and progression
- The necessary perspective and experience to audit current processes within the organisation and simplify them for future convenience
- The ability and capability to train and mentor other professionals to adopt a simplified thought process when framing procedures and guidelines
- The adequate skill, experience and confidence to contribute to better communication, transparency and accountability across stakeholders
- The required capabilities to increase the overall efficiency and productivity of the organisation, thereby contributing to organisational growth
- Identify who needs to be involved in the process
- identify the impact of complex policies and procedures in organizations
- Examine the use of flow charts and work flow techniques
- Compare various tools for simplification and mapping
- Write clearly and simply
- Analyse process flowcharts to simplify the procedures
This course ideal for :
- All staff involved in writing procedures or other work process related documents
- Those directly managing work processes and procedures
- Administration and Secretarial Professionals
- Those involved in auditing work procedures/documentation
- All Documentation and Quality Professionals
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