In business, the relationships you build are critical. Establishing good rapport is significant if you want to progress your professional future, take on new clients, impress your boss or close that final sale. The way to build positive relationships in the business world is by exercising good etiquette, specifically by exhibiting top-notch communication skills.
Good business etiquette and protocol is the recipe for advancing your career. In the business world, people with good etiquette are rewarded for their professional and polite skills. Business etiquette is important because it creates a professional, mutually respectful atmosphere and improves communication, which helps an office serves as a productive place. People feel better about their jobs when they feel respected, and that translates into better customer relationships as well.
Business Etiquette and Protocol training course develops the concept of business etiquette and the proper etiquette practices for different business, work and social scenarios. Participants will learn the etiquette requirements for meeting, entertaining, telephone and internet business interaction scenarios. Additionally, the training course addresses etiquette challenges when doing business in a multi-cultural situation or meeting.
By the end of this Business Etiquette and Protocol training course participant will be able to:
- Gain advanced skills for gaining social, business, and international exposure
- Learn the principles of international business protocol and professional etiquette
- Understand how to behave correctly in both business and social situations including formal dinners, networking, and online webinars, and social media.
- Learn how to establish effective communication with different types of guests, from different counties and levels of management
- Behave correctly in both business and social situations.
- Interact effectively with different types of guests.
- Play the role of the ideal host at various functions.
- Organize and manage events such as business luncheons and formal dinners.
- Meet and greet important guests, clients and customers in a proper manner.
- Deal successfully with the media.
Business Etiquette and Protocol training course, is designed for:
- Business leaders, senior executives, and those involved in international affairs
- Departmental supervisors, internal consultants, and human resources staff
- Project managers and technical professionals and engineers
- Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors.
Our courses in Kuala Lumpur take place at the following location :
Once you register, we will subsequently send you the course details, including the location, trainer, and other logistical information.
Pay Attention, Please! The course location at our offices is subject to availability. Should our office be unavailable, we will secure an alternative nearby venue and promptly inform you of the change. The exact time and location will be confirmed one week prior to the course commencement.
