Business Etiquette and Protocol
Course Info
Date:
Length:
Type:
Fees:
City:
Available Dates
Dates in Other Venues
Course Details
Introduction
Objective
Who should attend
Course Location
In business, the relationships you build are critical. Establishing good rapport is significant if you want to progress your professional future, take on new clients, impress your boss or close that final sale. The way to build positive relationships in the business world is by exercising good etiquette, specifically by exhibiting top-notch communication skills.
Good business etiquette and protocol is the recipe for advancing your career. In the business world, people with good etiquette are rewarded for their professional and polite skills. Business etiquette is important because it creates a professional, mutually respectful atmosphere and improves communication, which helps an office serves as a productive place. People feel better about their jobs when they feel respected, and that translates into better customer relationships as well.
Business Etiquette and Protocol training course develops the concept of business etiquette and the proper etiquette practices for different business, work and social scenarios. Participants will learn the etiquette requirements for meeting, entertaining, telephone and internet business interaction scenarios. Additionally, the training course addresses etiquette challenges when doing business in a multi-cultural situation or meeting.
Course Outline
Definitions of Etiquette and Protocol
- The Importance of Etiquette in Business.
- The Importance of Protocol in Business.
- Applying the Right Behaviour in Different Situations.
- Creating the Right Image for your Organization.
- Image Building and Image Management.
