Available Dates

Mar-31-2025

Kuala Lumpur
June-30-2025

Kuala Lumpur
Sep-29-2025

Kuala Lumpur
Dec-29-2025

Kuala Lumpur

Dates in Other Venues

Dec-30-2024

Paris
Dec-30-2024

Dubai
Jan-27-2025

Dubai
Feb-24-2025

London
Mar-31-2025

Istanbul
Mar-31-2025

Singapore
Mar-31-2025

Paris
Mar-31-2025

Barcelona
Mar-31-2025

Amsterdam
Mar-31-2025

Dubai
Apr-28-2025

London
May-26-2025

Dubai
June-30-2025

Amsterdam
June-30-2025

Paris
June-30-2025

Istanbul
June-30-2025

Barcelona
June-30-2025

London
June-30-2025

Singapore
July-28-2025

Dubai
Aug-25-2025

London
Sep-29-2025

Amsterdam
Sep-29-2025

Dubai
Sep-29-2025

Barcelona
Sep-29-2025

Paris
Sep-29-2025

Singapore
Sep-29-2025

Istanbul
Oct-27-2025

London
Nov-24-2025

Dubai
Dec-29-2025

Barcelona
Dec-29-2025

Paris
Dec-29-2025

Singapore
Dec-29-2025

Istanbul
Dec-29-2025

London
Dec-29-2025

Amsterdam

Course Details

Training and development professionals are responsible for identifying staff training and development needs and planning, organising, and overseeing appropriate training. So that they are under continuous pressure to oﬀer exceptional training services. The demands of their job can only be fulfilled through an extensive knowledge of the main topics related to the training profession.

This course will equip participants with practical knowledge for promoting training within their organizations, linking training to organizational objectives, analysing training needs, and selecting internal trainers and external consultants. In addition, the course focuses on different levels of training evaluation and the competencies required by training professionals.

This course is a preparation course, and designed to equip you with the necessary skills and knowledge to prepare for the certification, should you choose to pursue it in the future

By the end of the course, participants will be able to:

• Describe the strategic significance of training with particular emphasis on aligning training with strategy, promoting training within the organization and partnering with managers and supervisors

• Develop appropriate methods to conduct a Training Needs Assessment (TNA)

• Examine ways to select internal trainers and to hire external consultants

• Demonstrate the success of training at all evaluation levels, from reaction to Return On Investment (ROI)

• List foundational competencies for training professionals along with key actions and behaviors

Training and development professionals involved in the process of training needs analysis, coordinating and organizing training courses, and evaluating the results of training.

Our courses in Kuala Lumpur take place at the following location :

Level 32 , Menara Prestige, 1, Jalan Pinang, Kuala Lumpur, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Once you register, we will subsequently send you the course details, including the location, trainer, and other logistical information.

Pay Attention, Please! The course location at our offices is subject to availability. Should our office be unavailable, we will secure an alternative nearby venue and promptly inform you of the change. The exact time and location will be confirmed one week prior to the course commencement.

Course Outline

5 days course

Day 1

Day 2

Day 3

Day 4

Day 5

The Strategic Framework of Training: An Overview

The Role of a Training Department
Approaches Aligning Training with Strategy:
From Top-Down to Pulse-Taking
Marketing Training within the Organization:
Training Preparations
Guidelines for Promotional Material
Your Training Announcement Template
Partnering with Managers and Supervisors:
The Style Inventory
Planning, Preparation, Presentation and Follow-Up With Managers and Supervisors

Competencies of the Training Manager/Coordinator

Competency Defined: The Iceberg Metaphor
Competency: Components and Types
Strategic and Tactical Competencies
Planning and Administrative Competencies
Overview of the 2013 ASTD Competency Framework

The Role of the Training Professional in Training Needs Assessment (TNA)

The Training Assessment Process
Why Identify Needs?
Data Collection Methods: Quantitative and Qualitative
Approachesto Identifying Needs
Advantages and Disadvantages of Quantitative and Qualitative Methods

Selecting Subject Matter Experts (SMEs)

Qualificationsfor Internal Trainers
Internal Trainer Selection Process
Feedback and Coaching Template for Internal Trainers

Hiring a Consultant or External Trainer

Screening Consultants Criteria Worksheet
Proposal Evaluation
Review of a Training Proposal
Consultant Interview Evaluation Questions

Monitoring Consultant Performance: Beginning, During, Closing

Demonstrating the Success of Training
Lessons on How to Evaluate Training
The Four Levels of Evaluation

Linking Evaluation Levels with TNA and Instructional Learning Objectives (ILOs)

Components of a Complete ILO
Jack Phillips' ROI Process Model
Tabulating Program Costs

Certified Training and Development Professional

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Certified Training and Development Professional

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