Stakeholder Management & Relationship Building
Course Info
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Course Details
Introduction
Objective
Who should attend
Course Location
Either internal or external, stakeholders keep the business running. They influence the direction of a company and its results negatively or positively. Like any relationship, companies must frequently interact with their customers to listen to their concerns and understand them better in order to improve their performance. Nonetheless, managing a network of stakeholders needs strategic implementation as well as certain skills for bettering these relationships.
Firstly, you need to recognize what your stakeholders need and expect so that you can manage them properly. Then, determine how best to maintain good communication channels with them without compromising the quality of output. For this purpose, it is important to possess some knowledge and skills which will be covered in an interesting 5-day course.
Over the stakeholder management & relationship building course, we shall study stakeholder engagement basics & effective stakeholder management strategies in depth; hence learning more about tactics for nurturing a positive relationship with your publics. This course will develop your negotiation, influencing, communication abilities, emotional intelligence as well as time management skills.
Course Outline
Fundamentals of Stakeholder Engagement
- Defining stakeholder engagement
- Discussing the importance of stakeholder management
- Exploring skills and competencies required for stakeholder management
- Discussing the importance of collaboration and teamwork for stakeholder management
- Methods for recognizing and evaluating stakeholder requirements.
- Tips for handling challenging and difficult stakeholders
- Understanding stakeholder prioritization
- Discussing how to manage stakeholder expectations
