Course Details
Course Outline
5 days course
Defining a Team
- What is a Team?
- Factors Needed for Success
- Characteristics of a High-Performance Team
- Different Types of Teams
- Core Teambuilding Competencies
Improving Performance
- Stages of Team Development
- Forming
- Norming
- Performing
- Adjourning
- Recognizing your Role in Motivating your Team
- Understanding Motivation
- Employee Development
- Personality Profiling
Communication
- Communication Skills
- Barriers to Communication
- Communication Styles – VAK
- Active Listening and Questioning
Team Building and Leadership Skills
- Practice Accountability
- Listen First
- Keep Commitments
- Extend Trust
Solving Problems and Making Decisions as a Team
- The Six Thinking Hates
- Encouraging Brainstorming
- Building Consensus
Role of a Leader is a Team’s Success
- Role of a Leader is a Team’s Success
- Characteristics of an Effective Leader
- The Emotional Requirements of Being a Leader
- Establishing Confidence and Trust with Your Employees
- Dealing with Different Personalities
- Using ‘Common Sense’ Motivating Factors
- The Four Leadership Styles
The Process of Creating Trust
- Conducting Baseline Measurements
- Framing Trust in Economic Terms
- Setting Truest Objectives
- Implementing the Action Plan
- Evaluating Success
The 13 Behaviors of High-trust Leaders
- Talk Straight
- Demonstrate Respect
- Create Transparency
- Right Wrongs
- Show Loyalty
- Deliver Results
- Get Better
- Confront Reality
- Clarify Expectation
Managing Conflict
- What is Conflict?
- Conflict versus Problem
- Level of Conflict
- Conflict Management Styles
- Conflict Resolution
Teambuilding Activities
- The Benefits and Disadvantages
- Teambuilding Activities that won’t make people cringe
- Choosing a location for Teambuilding
