Effective Communication Skills
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Course Details
- Introduction
- Objective
- Who should attend
All relationships, be it business or personal rely on our abilities to convey the message clearly and concisely, expressing exactly what we mean and in an appropriate manner taking into account the context of the situation and the people, we are dealing with.
Communication is the key to business growth and development. No matter the area of application, it is vital for communication to take place in a clear and concise manner to avoid confusion and deliver the intent and essence of your message efficiently. For proper operations, it is of utmost importance for you to possess strong communication skills to be able to get your point across.
The primary aim of this Effective Communication Skills training is to enable participants with an understanding of the impact that their communication skills can have on others while exploring the different ways in which developing these skills can make it easier for them to succeed in the office and beyond.
Course Outline
Emotional Intelligence as Crucial Component of Communication
- Understanding the barriers in communication
- The layers emotional intelligence and its impact on communicating
- Stress management and the role of optimum level of stress
- Managing emotions
Course Video