Effective Communication Skills

Course Info

Length: 1 Week

Type: In Classroom

Available Dates

Venue

  • Apr-03-2023

    Dubai

  • Apr-03-2023

    Zurich

  • Apr-10-2023

    Kuala Lumpur

  • Apr-10-2023

    Istanbul

  • Apr-17-2023

    London

  • Apr-17-2023

    Madrid

  • Apr-24-2023

    Dubai

  • Apr-24-2023

    Istanbul

  • Apr-24-2023

    Paris

  • Apr-24-2023

    London

  • May-08-2023

    Dubai

  • May-08-2023

    Amsterdam

  • May-15-2023

    Barcelona

  • May-15-2023

    Istanbul

  • May-22-2023

    Singapore

  • May-22-2023

    London

  • May-22-2023

    Paris

  • May-29-2023

    Paris

  • May-29-2023

    London

  • May-29-2023

    Istanbul

  • May-29-2023

    Dubai

  • June-05-2023

    Dubai

  • June-05-2023

    Zurich

  • June-12-2023

    Istanbul

  • June-12-2023

    Kuala Lumpur

  • June-19-2023

    Madrid

  • June-19-2023

    London

  • June-26-2023

    London

  • June-26-2023

    Istanbul

  • June-26-2023

    Dubai

  • June-26-2023

    Paris

  • July-03-2023

    Amsterdam

  • July-03-2023

    Dubai

  • July-10-2023

    Barcelona

  • July-10-2023

    Istanbul

  • July-17-2023

    Singapore

  • July-17-2023

    Paris

  • July-17-2023

    London

  • July-24-2023

    London

  • July-24-2023

    Dubai

  • July-24-2023

    Istanbul

  • July-24-2023

    Paris

  • Aug-07-2023

    Zurich

  • Aug-07-2023

    Dubai

  • Aug-14-2023

    Kuala Lumpur

  • Aug-14-2023

    London

  • Aug-14-2023

    Istanbul

  • Aug-21-2023

    Madrid

  • Aug-28-2023

    Paris

  • Aug-28-2023

    Istanbul

  • Aug-28-2023

    Dubai

  • Aug-28-2023

    London

  • Sep-04-2023

    Dubai

  • Sep-04-2023

    Amsterdam

  • Sep-11-2023

    Barcelona

  • Sep-11-2023

    Istanbul

  • Sep-18-2023

    Singapore

  • Sep-18-2023

    Paris

  • Sep-18-2023

    London

  • Sep-25-2023

    Paris

  • Sep-25-2023

    Istanbul

  • Sep-25-2023

    London

  • Sep-25-2023

    Dubai

  • Oct-09-2023

    Dubai

  • Oct-09-2023

    Zurich

  • Oct-16-2023

    Istanbul

  • Oct-16-2023

    Kuala Lumpur

  • Oct-23-2023

    London

  • Oct-23-2023

    Madrid

  • Oct-30-2023

    Dubai

  • Oct-30-2023

    Paris

  • Oct-30-2023

    London

  • Oct-30-2023

    Istanbul

  • Nov-06-2023

    Dubai

  • Nov-06-2023

    Amsterdam

  • Nov-13-2023

    Istanbul

  • Nov-13-2023

    Barcelona

  • Nov-20-2023

    Paris

  • Nov-20-2023

    London

  • Nov-20-2023

    Singapore

  • Nov-27-2023

    London

  • Nov-27-2023

    Dubai

  • Nov-27-2023

    Istanbul

  • Nov-27-2023

    Paris

  • Dec-04-2023

    Zurich

  • Dec-04-2023

    Dubai

  • Dec-11-2023

    Istanbul

  • Dec-11-2023

    Kuala Lumpur

  • Dec-18-2023

    Madrid

  • Dec-25-2023

    Paris

  • Dec-25-2023

    Istanbul

  • Dec-25-2023

    Dubai

  • Dec-25-2023

    London

Course Details

Course Outline

5 days course

 

Emotional Intelligence as Crucial Component of Communication
 
  • Understanding the barriers in communication
  • The layers emotional intelligence and its impact on communicating
  • Stress management and the role of optimum level of stress
  • Managing emotions

 

Communication Basics
 
  • Oral and written communication
  • Non-verbal communication
  • Active listening
  • Giving and receiving feedback
  • Assertiveness in communication
  • Different communication styles
  • Evaluating your communication style and its effectiveness
  • Enhancing communication effectiveness

 

Dealing with Conflict, Difficult People and Running Effective Meetings
 
  • Conflict resolution and negotiating skills
  • Conflict management styles
  • Facilitating meetings
  • Communication systems
  • Leaders as communication role models
  • Knowledge management
  • Self presentation techniques
  • External relations
  • Various styles of leadership and their impact on communication

 

Strategic and External Communication Skills 
 
  • Statements of vision, mission and values
  • Enhancing teamwork
  • Motivational communication
  • Coaching and mentoring skills
  • Delegation

 

Communicating for Influence: Building Impact

 

  • Communication and reasoning skills
  • Storytelling
  • Purpose-driven communication and influence
  • Personal Impact Plan

Course Video