Effective Communication Skills

Course Info

Length: 1 Week

Type: Online

Available Dates

Fees

  • Nov-25-2024

    1,550

  • Dec-23-2024

    1,550

  • Jan-13-2025

    1,550

  • Feb-10-2025

    1,550

  • Mar-10-2025

    1,550

  • Apr-14-2025

    1,550

  • May-12-2025

    1,550

  • June-09-2025

    1,550

  • July-14-2025

    1,550

  • Aug-11-2025

    1,550

  • Sep-08-2025

    1,550

  • Oct-13-2025

    1,550

  • Nov-10-2025

    1,550

  • Dec-08-2025

    1,550

Course Details

Course Outline

5 days course

 

Emotional Intelligence as Crucial Component of Communication
 
  • Understanding the barriers in communication
  • The layers emotional intelligence and its impact on communicating
  • Stress management and the role of optimum level of stress
  • Managing emotions

 

Communication Basics
 
  • Oral and written communication
  • Non-verbal communication
  • Active listening
  • Giving and receiving feedback
  • Assertiveness in communication
  • Different communication styles
  • Evaluating your communication style and its effectiveness
  • Enhancing communication effectiveness

 

Dealing with Conflict, Difficult People and Running Effective Meetings
 
  • Conflict resolution and negotiating skills
  • Conflict management styles
  • Facilitating meetings
  • Communication systems
  • Leaders as communication role models
  • Knowledge management
  • Self presentation techniques
  • External relations
  • Various styles of leadership and their impact on communication

 

Strategic and External Communication Skills 
 
  • Statements of vision, mission and values
  • Enhancing teamwork
  • Motivational communication
  • Coaching and mentoring skills
  • Delegation

 

Communicating for Influence: Building Impact

 

  • Communication and reasoning skills
  • Storytelling
  • Purpose-driven communication and influence
  • Personal Impact Plan