The responsibility of the negotiator is to not only engage with his or her counterpart on the other side of the table, but to also oversee and manage the overall process.  While this may sound simple and intuitive, a closer look at all of the roles and responsibilities of a negotiator shows just how complex the management of a negotiation can be. More importantly, not giving each of these distinct roles its due diligence and attention could be the difference between a mutually beneficial negotiation that mitigates risk and a lopsided negotiation that benefits one party while setting up the other for the failure.

A professional negotiator has the negotiation skills to guide you with the process resolving you business conflicts or issues and reaching an acceptable business solution with your stakeholders. Negotiation skills are an integral part of leadership, because leadership involves the use of persuasion and negotiation with an intention to achieve beneficial results. 

This training course  looks at how to prepare negotiation strategies, approach complex and team negotiations and options when dealing with difficult situations and interpersonal conflict. You will have the opportunity to discuss your current negotiation challenges and successes and put together action plans for approaching these situations back in the workplace.