Key Performance Indicators (KPIs) and Optimisation
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- Introduction
- Objective
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A key performance indicator is a quantifiable measure a company uses to determine how well it's meeting its operational and strategic goals.
Key Performance Indicators (KPIs) and Optimisation Training course helps you to execute or update measurement systems in your administration or department. This course links action with strategy through success elements and performance measures.
The course clears up the distinctions and links between critical success factors (CSFs), key results indicators (KRIs), and key performance Indicators (KPIs) clarifying how each ought to be utilized and how to pick the essential couple of measures from the many indicators that most companies use.
Course Outline
Understanding the current situation and the need for change
- The importance of performance measurement.
- Current strategies of measurement and common weakness.
- Linking Strategy to Action.
- Determining Critical effective Factors.
- Excel: Scorecard and Dashboard chart sorts and variations.
- Exploration of particular performance metrics – financial perspective.
