European Foundation for Quality Management (EFQM)
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Course Details
- Introduction
- Objective
- Who should attend
- Course Location
The European Foundation for Quality Management (EFQM) Model is a globally-recognised management framework which allows organisations to achieve success by measuring where they are on the path towards transformation, helping them understand the gaps and possible solutions available, and empowering them to progress and significantly improve their organisation’s performance.
The Model can benefit both organisations of any size or sector and individuals seeking a tried and tested management framework. So if you want to define a strong purpose, inspire leaders at every level and create a culture committed to driving performance, while remaining agile, adaptive and able to evolve for the future, then the EFQM Model is for you.
This course has been specially designed for professional leaders and administrative persons and individuals who are in-charge of implementation of quality management and other leadership roles. The course will provide the necessary skills based on the EFQM model to create leader for tomorrow.
Course Outline
Fundamentals of the EFQM Model
- Understanding the need for change
- Understanding the 8 basic concepts for excellence
- Understanding the 9 Excellence model concept
- Benefits of the RADAR logic( use for reviewing the performance of an organization)